Privacy Policy

Your privacy matters to us. This policy explains how Next Level Baseball collects, uses, and protects your personal information.

Last Updated: May 31, 2025

Important Notice

This Privacy Policy explains what information Next Level Baseball ("Next Level Baseball," "NLB," "we," "us," or "our") collects, how we use and share it, and the rights you have regarding your personal data.

Questions? Contact us at:info@nlbaseball.org

Summary of What This Policy Covers

Information We Collect

Account data, registration info, usage analytics

How We Use Your Information

Tournament operations, support, improvements

Data Security

Industry-standard encryption and protection

Your Rights

Access, correct, delete, or port your data

International Transfers

Appropriate safeguards for global processing

Children & Youth

Special protections for minor participants

1. Information We Collect

We collect information in three primary ways: (a) you provide it directly, (b) it is collected automatically through use of our platforms, and (c) it is provided via integrated third-party services (with your authorization).

Information You Provide

  • Account & Profile: Name, username, password, email, phone (optional), profile photos, team affiliations, player metrics (if submitted).
  • Registration & Event Data: Team names, roster details, player positions, age divisions, coach and guardian contact information.
  • Transactions: Billing name, billing address, partial payment details (full card data handled only by our payment processor).
  • Communications: Emails, support tickets, feedback forms, survey responses.
  • Media Content: Photos, video highlights, performance metrics or statistics you upload or authorize us to publish.

Automatically Collected Data

  • Device & Technical: Browser type, operating system, device identifiers, IP address, time zone, language settings.
  • Usage & Interaction: Pages visited, features used (e.g., scheduling tools, roster builder), search queries, clicks, session duration.
  • Diagnostic & Security: Error logs, crash reports, suspected abuse or fraud indicators.

Cookies & Tracking

We use cookies and similar technologies for:

  • • Session management & authentication
  • • Performance measurement
  • • User experience optimization
  • • Marketing insights (with consent)

2. How We Use Your Information

We process personal information to:

  • Create and manage user accounts and team/roster profiles
  • Facilitate tournament operations, schedules, brackets, standings, and results
  • Provide customer support and respond to inquiries
  • Process payments, invoices, and refunds
  • Deliver transactional notices: receipts, confirmations, event updates
  • Personalize features and improve platform performance
  • Publish non-sensitive competitive statistics and media
  • Detect, investigate, and prevent fraud, abuse, or security threats
  • Comply with legal obligations and enforce terms
  • Send product updates, feature announcements, marketing (where permitted)

9. Data Security

We apply industry-standard safeguards, including:

Encryption

Encryption in transit (TLS)

Access Controls

Role-based permissions

Monitoring

Audit logging and anomaly detection

Maintenance

Regular vulnerability and patch management

Important: No system is perfectly secure; we strive for continuous improvement. Please notify us promptly if you suspect unauthorized access.

11. Your Rights (Depending on Jurisdiction)

Subject to applicable law, you may have rights to:

Access

Request a copy of your personal data

Rectification

Correct inaccurate or incomplete information

Erasure ("Right to be Forgotten")

Request deletion of eligible data

Restriction

Limit certain processing

Portability

Receive data you provided in a machine-readable format

Object

To processing based on legitimate interests or direct marketing

Withdraw Consent

For any processing based on consent

Lodge a Complaint

With a supervisory authority

Submit requests:info@nlbaseball.org
We may require verification of identity.

12. Children & Youth Participants

Our services are primarily directed to coaches, team managers, and guardians—not directly to children.

Under 16 (EU/UK) or Under 13 (U.S. COPPA context): We do not knowingly collect personal data without parent/guardian consent or authorization through an adult-managed account.

If you believe we have collected personal data from a minor improperly, contact us and we will address it promptly.

Some athlete public data (e.g., name, age category, stats) is published as core event functionality. Guardians/coaches should manage disclosures appropriately.

Contact Information

Data Protection & Privacy Inquiries

info@nlbaseball.org

If you are in the EEA/UK and require a representative or DPO contact, please reach out for specific information.

Consent

By using our services, registering an account, submitting roster information, or participating in events, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. Where required by law, we rely on your explicit consent for specific processing activities (e.g., certain marketing or optional cookies).